Charlie Norwood VA Medical Center Conducts Access Stand-Down To Increase, Improve Timely Care For Vets

Photo of the Charlie Norwood VA Medical Center, which is located in Augusta, Georgia.
Photo of the Charlie Norwood VA Medical Center, which is located in Augusta, Georgia.

Augusta, GA (WJBF) – The U.S. Department of Veterans Affairs’ (VA) conducted its second access stand-down to increase and improve timely care Veterans have earned and deserve, according to a release.

Building on momentum generated by the November 14, 2015 Access Stand Down, Charlie Norwood VA Medical Center (CNVAMC) joined other VA medical centers across the country in hosting  “Stand Down #2: Road to MyAccess” event on Saturday, February 27th.

A team of clinical leaders and administrators were on site to reach out to Veterans identified as having the most urgent needs to ensure prompt service.

Officials say the goal of Charlie Norwood VAMC is, and always has been, to provide care to Veterans consistent with their needs, either by using in-house care or care in the community, as appropriate.

“As long as there is even a single Veteran with an urgent care need that we are not meeting in a timely fashion, we will not be satisfied”, said Medical Center Director, Maria Andrews.

Officials say the immediate goal of the event was to connect with Veterans who have urgent health care needs and provide the care and the facility’s employees are focused on addressing the highest priority needs first. They say they have a process in place that includes a daily review of referrals for care to ensure that our patients with the most urgent needs receive the care in a timely manner.

Veterans with emergency needs are always encouraged to visit their Emergency Department in the Downtown division. In addition, they accept walk-ins in urgent care, primary care and mental health, according to the release.

Andrews added, “Our ability to meet the health needs of our Veterans remains a national priority and a priority for Charlie Norwood VA Medical Center.”

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